Christmas Light Installation FAQ | Christmas Lights North Atlanta
About Our Service
6 questions in this section
What's included in professional Christmas lights installation?
One package covers the season. A design consult from photos or a visit, commercial-grade LED lights we supply and cut to your roofline, installation on clips that hold the shingle edge or gutter lip without a staple, timers set before the crew leaves, in-season service calls at no charge if a section goes dark, and takedown in January. Labeled off-season storage is optional. Nothing on that list arrives as a separate invoice.
What types of Christmas lights do you use?
Commercial-grade LED only, cut from bulk spools rather than boxed retail sets. C9 bulbs at 12-inch spacing outline rooflines, 5mm mini lights wrap trunks and branches, net lights cover shrubs, and icicle strands hang where a straight gutter line suits them. Colors run warm white, cool white, multicolor, and two-tone sets like red and green or blue and white. LEDs draw a small fraction of what incandescent bulbs did, which is why a full roofline plus wrapped trees rarely strains one circuit.
Do you install lights on trees and landscaping?
Yes. Trunk wraps are the most requested: the strand circles the trunk from the ground to the first branches at even spacing, then follows the main limbs if the design calls for it. We also net shrubs, outline hedges and walkways, and light columns and entry features. A mature oak or maple at the driveway takes far more light than most people expect, so tree work is its own line on the quote and easy to keep or cut.
How do you make sure everything is safe?
Crews climb on stabilized ladders and switch to harness rigging on steep or high pitches. Every strand mounts on clips that hold the shingle edge or gutter lip, never on staples or screws. Connections are weather-sealed and the display plugs into GFCI-protected outlets. Before install day we add the wattage of every run and split the load across circuits so the display never trips a breaker. A timer or photocell keeps it on a schedule instead of running all night.
Do you install permanent Christmas lights?
Do you do wedding, event, or patio lighting?
Scheduling & Pricing
4 questions in this section
How much does Christmas lights installation cost?
We quote every home individually rather than off a price chart. The main drivers are the linear feet of roofline, home height and roof access, how many trees or shrubs you want wrapped, and how dense the design is. The price always includes the lights, installation, timers, in-season maintenance, and takedown after the holidays. Quotes are free and itemized: call (470) 777-7443 or send photos through the contact form and we come back with a firm written number, usually within one business day.
When should I schedule installation?
Book by November 1st. That locks your preferred install window and the 10% early-bird discount. Installs run from late October to mid-December, scheduled earliest-booked first, and the two weeks around Thanksgiving fill before anything else. Calls that come in during December are fit around the remaining route days and the weather, so the choice narrows fast. Design consults happen in September and October, so the quote is settled before the calendar is.
How do I book my installation?
Call or text (470) 777-7443, or send two or three photos of the front of the house through the contact form. We measure the roofline from the photos, or come out if the house is tall or heavily treed, and send a written, itemized quote, usually within one business day. Approve it and you are on the calendar with a proposed install date. Nothing is owed until the display is installed and tested.
Do you offer free estimates?
Yes. Every quote is free, written, and itemized by roofline footage, each tree or shrub to wrap, and every specialty element, so any line can be kept or cut. Most are built from a straight-on photo of the house and a slow pan along the roofline; a visit is scheduled when photos are not enough, still free. The number you approve is the number on the invoice.
Safety & Quality
3 questions in this section
Is professional Christmas lights installation safe?
It moves the risk off your family and onto a crew equipped for it. Most holiday decorating injuries are ladder falls in the homeowner’s own driveway, usually on a two-story eave in the cold. Our installers work from stabilized ladders, use harness rigging on steep pitch, and are fully insured for rooftop work. The electrical side is planned too: loads split across circuits, GFCI protection, and sealed connections, so the display stays safe through a wet Georgia December.
Is it worth hiring professionals?
That depends on your roof and your Saturday. A one-story ranch with outlets at the front is a fair job to do yourself. A two-story colonial with a foyer peak, or wrapped trees at the driveway, is a full weekend, a tall ladder, and a January repeat. Professional installation buys commercial-grade product that stays lit, a crew insured for the climb, repairs when a section goes dark, and a takedown you never think about.
Can you create a custom design?
Every quote starts with a design, so yes. Some homeowners want one clean run of C9s along the gutter line; others want gutters and peaks both, wrapped trunks, netted shrubs, lit columns, and wreaths at the windows. We talk through the look you want from photos of the house, suggest what the roofline can carry, and write each element as its own line, so the design fits the budget you set rather than the other way around.
Service Details
5 questions in this section
Do you remove the lights after the holidays?
Yes. January takedown is part of every package. The crew removes the strands, clips, and timers the same way they went up, clip by clip, so shingles and gutters are left as we found them. Each run is coiled and labeled by location, front roofline, left maple, porch rail, and either goes back on our truck or into optional labeled storage until fall. Nobody from your house needs to be on a ladder in January.
Can you take down a display another company installed?
Yes. Takedown-only visits cover displays you hung yourself, lights left by the previous owner, and work from an installer who has stopped answering the phone. We remove it without yanking or prying, coil and label what is worth keeping, flag what has failed, and haul off anything you want gone. Our own package customers are scheduled first in January and takedown-only slots open around them, so ask before the holidays end.
Do you work with HOAs and community associations?
Yes, on both sides of the gate. For boards we light entrance monuments, gatehouses, clubhouse rooflines, and the mature trees along the main drive, with a written proposal that can be circulated before a vote, certificates of insurance sent to the management company on request, and invoicing through the association. For homeowners, we know which communities want an approval form before a crew arrives, and we flag that at the design consult.
Do I need to be home during installation?
Not for the outdoor work. The crew needs a working exterior outlet, gate or garage access if the yard is fenced, and dogs inside for the day. Most customers are at work during the install and come home to a lit house, since the timer is set before we leave. We do like a quick call or text after the first night to confirm the display looks the way you pictured it.
What happens if the weather is bad?
Light rain does not stop an install. High wind, ice, and lightning do, because a stabilized ladder is still a ladder in a gust and a wet steep pitch is not walkable. When a day is called off, the route is rebuilt and your job moves to the next open slot, usually within the same week. A metro Atlanta ice storm is the one thing that can push a date further, and we say so up front.
Service Areas & Contact
5 questions in this section
What areas do you serve?
All of metro Atlanta, from one crew base in Cumming. North Fulton and Forsyth: Alpharetta, Milton, Roswell, Johns Creek, Sandy Springs, and Cumming. Gwinnett and the northeast: Suwanee, Duluth, Sugar Hill, Buford, Peachtree Corners, Lawrenceville, and Braselton. Cobb and Cherokee: Marietta, Smyrna, Kennesaw, Acworth, Woodstock, and Canton. Intown and the Perimeter: Buckhead, Brookhaven, Dunwoody, Decatur, and Tucker. Lake Lanier and north: Flowery Branch, Gainesville, and Dawsonville. West and south metro: Douglasville, Peachtree City, Fayetteville, Newnan, McDonough, and Conyers. Fifty communities in all.
Do you charge extra for travel?
No travel fee applies in any of the fifty communities we list, from Dawsonville to Peachtree City. Far-side installs are grouped into route days so a crew works one part of the metro at a time; the trade is that a Fayetteville or Douglasville date may be offered as a two or three day window rather than a single morning. For an address outside the listed areas, send the photos anyway and the quote will say plainly if distance changes anything.
Do you serve intown Atlanta and the south side, or only the northern suburbs?
Both, as of the 2026 season. The name comes from where we started, and the crews still roll out of Cumming, but the route days now run through Buckhead, Brookhaven, Decatur, Tucker, and Stone Mountain, west to Douglasville and Mableton, and south to Peachtree City, Fayetteville, Newnan, McDonough, and Stockbridge. Intown work brings its own details, narrow lots, street parking for the truck, older wiring, and historic-district rules, and the consult covers them before the crew arrives.
How can I contact you?
Call or text (470) 777-7443, email christmaslightsatlanta@gmail.com, or send photos through the contact form on this site. Hours are Monday through Saturday, 8 AM to 7 PM, with Sunday by appointment. Texts and form submissions with photos get a written quote back, usually within one business day. A call during hours usually reaches a person, and in November that person may be on a roof, so leave the address and we call back.
Do you offer emergency services?
For a display under our package, yes. In-season service calls are included, so a dark section, a fallen strand, or a timer that lost its schedule gets a visit from the repair van that stays on the road through December. Text a photo of the problem and your address to (470) 777-7443. For displays we did not install, we can usually help, and the quote will say what a service visit involves.
Maintenance & Programs
4 questions in this section
Do you offer yearly programs?
Yes, and most of our customers are on one. We keep the design on file, the roofline measurements, the tree list, the color choices, and where every run plugs in, and customers who chose storage have their strands labeled and waiting. Rebook before the November 1st early-bird deadline and your usual install window holds, since dates go earliest-booked first. Any change to the design is a line on the new quote, nothing more.
What warranty do you provide?
A season-long one, built into the package. If a string dims, a section goes dark, a timer drifts, or a strand comes loose in a storm, we come back and fix it at no charge, replacing failed product from the stock on the van. That covers the display from install day until takedown in January. On install-only jobs where you supplied the lights, the labor and mounting are covered the same way; replacement product comes from your spares.
What happens if my lights go out on Christmas Eve?
Text a photo and your address to (470) 777-7443 and it goes on the repair route. In-season service calls are included, and most dark sections are fixed within a day or two, often the same day if a van is nearby. Holiday-week response depends on crew availability, since installs are finished and fewer vans are out. Before you text, check the timer and the GFCI outlet; a tripped outlet is the cause more often than a failed strand.
Can I make changes after installation?
Yes. Adding a wrapped tree, extending a run to the garage, or swapping a color is written up as an add-on line before it is scheduled, so you see the number first. Additions ride along on a route day already near you, usually within the week, and depend on what the van has in stock for your color. Removing an element is easier, and the price you approved only changes for what was added.